Shipping Policy

MY3DTOY, we are dedicated to delivering your customizer 3D miniatures and Home decor with speed and care, ensuring the highest quality packaging for your unique creations.

Order Processing and Dispatch:

  • Online paid orders are processed swiftly and shipped the next working day.
  • Non-customized orders are typically delivered within 4-7 working days from the date of dispatch.
  • Customized orders may take 8-30 working days for delivery, and specific details can be found on the respective product detail page.
  • Cash on Delivery (COD) orders are confirmed by our team before dispatching, either on the same or the next working day.

Shipping Schedule:

  • We operate throughout the week, excluding Sundays and public holidays, during regular working hours.
  • We utilize reputable courier agencies such as FedEx, DTDC, Delhivery, etc., to ensure your order reaches you promptly and in excellent condition.
  • In areas where courier services are unavailable, we make an effort to ship items via Government Registered India Post, though we cannot guarantee the same.

Delivery Charges for Multiple Units:

  • No shipping charges apply to online paid orders within India.
  • The shipping charge remains fixed, irrespective of the number of products in your cart.
  • Our prices include GST (Goods and Service tax)
  • For international shipping, please contact us for details.

Delivery Timeframes:

  • Customize Miniatures are typically delivered within 15-25 days.
  • Please feel free to message us for any queries regarding your order.

Delivery Time Frames from Dispatch Date:

  • Punjab, Haryana, Delhi, Mumbai, Bangalore, Hyderabad, Chennai: 7-10 working days
  • Rest of India: 7-15 working days

Special Note for Remote Locations:

  • For areas falling into remote locations and where courier delivery is not feasible, recipients may be requested to pick up their orders from designated delivery centers.

For any assistance or inquiries regarding your order, please reach out to our support team at my3dtoy@gmail.com.

Thank you for choosing MY3DTOY. We look forward to bringing your creative visions to life!